Professional Summary
Lead Software Architect & Engineer with over 20 years of experience designing, developing, and leading enterprise-scale OSS and BSS solutions for one of the nation's largest broadband telecommunications providers. Deep expertise in service provisioning, workflow engine architecture, DOCSIS, PON/fiber optics, and VoIP — spanning residential, commercial, and wireless product lines.
Recognized for translating complex business requirements into reliable, cloud-native microservices built on Java, Spring Boot, JBPM/Drools, Kubernetes, and ActiveMQ. Consistently achieves Veracode security scores of 97–100 and leads teams of up to 25 engineers across $3M+ initiatives involving Agile, SAFe, and DevOps delivery models.
Dual master's degrees in Information Systems and Business Administration combined with decades of hands-on architecture leadership position this technologist as the rare bridge between deep engineering execution and strategic enterprise planning. Experienced leading OSS integrations with Calix, Nokia, Cisco, Altiplano, Comcast, Verizon, and T-Mobile. Committed to mentoring, knowledge transfer, and building high-performing teams.
Core Competencies
- OSS/BSS Provisioning Systems
- Telecom Workflow Architecture
- DOCSIS 3.1 / 4.0 Provisioning
- PON / Fiber / XGSPON
- VoIP & Circuit Provisioning
- Wireless (MVNO / 5G Prework)
- BPMN 2.0 / Workflow Engines
- Cloud-Native Microservices
- Kubernetes & Docker
- Java / Spring Boot (Java 8–17)
- JBPM / Drools Rules Engine
- ActiveMQ / JMS Messaging
- RESTful & SOAP Web Services
- Swagger / OpenAPI Code-First
- Oracle / Relational Databases
- DevSecOps & CI/CD
- Veracode / SonarQube / Prisma
- Agile / SAFe / DevOps SDLC
- Capital Estimation & Budgeting
- Technical Team Leadership
- Vendor / Partner Integration
- Stakeholder Engagement
- Multi-Agent Workflow Orchestration
- Telecom RFP & Proof of Concept
- OpenRewrite / Source Migration
- AI Security & Privacy
Key Projects & Achievements
SMP Retirement — $1M+ Annual Cost Savings
Led multi-year initiative to retire Sigma Systems SMP legacy workflow vendor, replacing with an in-house JBPM/Drools engine. Delivered the June 2023 contract milestone on schedule, eliminating software licensing fees and reducing external dependency risk.
Next-Generation Provisioning Workflow Engine (2025)
Architected and built a new event-driven provisioning workflow engine from scratch supporting all provisioning domains, delivering approximately 10× throughput improvement and laying the foundation for AI-assisted agentic automation in 2026.
Cloud CRM — 21-Sprint OSS Cloud Enablement
Led the OSS provisioning workstream of the largest cloud transformation in company history — 21 sprints under extreme deadline pressure, coordinating across OSS, BSS, and Salesforce teams to deliver on time.
Cox Mobile / Wireless MVNO Launch (2022–2023)
Principal development lead for Cox's wireless product entry: redesigned all NDEL and Swap use cases, integrated new BIS APIs, eSIM, T-Mobile and Verizon back-office, and a new CCM model — first wireless provisioning to production.
PON / Fiber & XGSPON Provisioning (2014–Present)
Development lead for residential and commercial fiber provisioning on Nokia XGSPON, Calix, and Altiplano platforms. Delivered 1GIG, 2GIG, multi-gig symmetrical, and 10GIG speed tiers and DOCSIS 3.1/4.0 across the Cox footprint.
Kubernetes & Cloud Infrastructure Migration
Led full platform modernization: Solaris 10 → RHEL VMs → OpenShift → Rancher → Google Anthos. All Core 2.0 provisioning microservices migrated to cloud-native Docker/Kubernetes with automated Jenkins CI/CD pipelines.
DevSecOps & Security Compliance Program
Established automated Veracode, SonarQube, SonarLint, and PrismaCloud container scans across the provisioning portfolio; achieved and sustained Veracode scores of 97–100; led OWASP-standard compliance for all Java OSS services.
XCaaS SOL Integration & Zeebe Workflow Prototype (2024)
Led design and delivery of XCaaS SOL orchestration component; prototyped Zeebe (Camunda 8) to evaluate cloud-native, event-driven migration path from JBPM for next-generation provisioning architecture.
OpenRewrite Enterprise Source Migration (~200 Repositories)
Drove large-scale automated source-to-source code migrations across approximately 200 BitBucket repositories using OpenRewrite with git hooks, enabling disciplined, consistent upgrades at enterprise scale with minimal manual intervention.
Professional Experience
- Serve as principal engineer and design authority for all OSS service provisioning, device fulfillment, and delivery platforms supporting residential, commercial, and wireless subscribers on DOCSIS and fiber networks.
- Lead end-to-end SDLC for up to 8 concurrent enterprise projects; translate business and functional requirements into system architecture, technical design documents, and implementation plans.
- Architect and implement BPMN 2.0 workflow engines using JBPM and Drools to replace legacy BPEL and vendor-proprietary SMP (Sigma) workflow systems, achieving approximately 10× throughput improvement in 2025.
- Spearhead cloud-native migration: Solaris → RHEL VMs → OpenShift → Rancher (Kubernetes) → Google Anthos, reducing infrastructure costs and improving scalability across all provisioning services.
- Lead security compliance program achieving consistent Veracode scores of 97–100; implement automated SonarQube and PrismaCloud container scans in every Jenkins CI/CD pipeline.
- Direct code reviews, pull request approvals, and architectural governance for up to 25 engineers across $3M+ initiatives; establish coding standards, onboarding programs, and a 20+ video knowledge-transfer series.
- Drive DevOps transformation: push-button Kubernetes pod deployments, New Relic observability, and Splunk centralized logging across all Core 2.0 provisioning microservices.
- Deliver Swagger/OpenAPI Code-First service contracts enabling parallel development across BSS, OSS, and SIT teams with reduced integration friction.
- Represent OSS provisioning in enterprise architecture governance, wireless cross-functional design sessions, and executive-level status reporting.
- Integrate with major partner ecosystems: Nokia, Calix, Altiplano, Cisco, Comcast, Verizon, T-Mobile, Akamai, MuleSoft, Incognito, TMForum, and CableLabs.
- Acted as Tier 3/4 operations subject matter expert for Cisco BTS and Nortel CS2K telephony auto-provisioning platforms; resolved production middleware and web services outages at the Unix application level.
- Represented production operations in every SDLC phase to ensure operational readiness was embedded in development from requirements through post-warranty.
- Administered UNIX, Tomcat, and Sigma Service Broker environments; developed SNMP and syslog monitoring tools for proactive alerting via centralized logging servers.
- Supported QA, Project Management, Business Analysts, and Development teams for Cox Digital Telephone and High Speed Internet provisioning.
- Supervised day-to-day Tier 1 and Tier 2 provisioning support for Cox Digital Telephone and High Speed Internet; managed rotating schedule of up to 10 employees across first and second shifts.
- Coached and trained local test desks and dispatch technicians; created documentation standards and advanced troubleshooting playbooks for end-to-end provisioning error resolution.
- Developed Outlook, Excel, and keyboard-macro automation tools that measurably reduced ticket and transaction times; generated performance trend reports for senior leadership.
Technical Skills
| Languages | Java (1.2 – 17), SQL, PL/SQL, KSH/Bash, PowerShell, HTML/CSS, JavaScript |
| Frameworks | Spring Boot, Spring Framework, JBPM, Drools, JPA, JUnit 4/5, Mockito, Gherkin, Swagger/OpenAPI |
| Workflow / Rules | JBPM (Red Hat), Drools, Sigma SMP/Service Broker, BPMN 2.0, BPEL; Prototype: Zeebe, Camunda, Kogito, Activiti |
| Cloud / DevOps | Kubernetes, Docker, Rancher, Google Anthos, OpenShift, Skaffold, gcloud CLI, Amazon Corretto, Jenkins, Maven, Artifactory |
| Messaging | ActiveMQ (Apache), JMS, HornetQ, XML-over-Socket |
| Databases | Oracle (9i–19c), MySQL, PostgreSQL, H2, IBM AS400/ICOMS, SQL Server |
| Security | Veracode, SonarQube, SonarLint, PrismaCloud, OWASP, Log4j remediation |
| Observability | Splunk, New Relic, SNMP monitoring, syslog, Kibana |
| Telecom / OSS | DOCSIS 3.1/4.0, XGSPON, 10G-EPON, RFoG, VoIP/IMS, BTS/CS2K, Altiplano, Calix, Nokia, Incognito |
| Servers / OS | JBoss EAP, Tomcat, RHEL, CentOS, Ubuntu, Solaris 8/10, Windows Server |
| AI / Modern Tools | Claude Code, Codeium, Windsurf, Gemini; LLM prompt optimization, multi-agent workflow orchestration, AI security & privacy (data masking, OWASP), OpenRewrite |
| IDE & Dev Tools | IntelliJ IDEA, VS Code, Eclipse, Jira, Bitbucket, Git, PlantUML, AsciiDoc |
| Methodology | Agile (Scrum), SAFe, Waterfall, Iterative, DevOps, Extreme Programming |
Education
Leadership & Professional Competencies
- Technical Mentorship
- Developer Onboarding Programs
- Code Review & PR Approval
- Capital Budget Estimation
- Executive Presentations
- Cross-Functional Leadership
- Vendor Accountability
- Release Management
- Defect & Escalation Management
- Scope & Risk Documentation
- HLD / LLD / IF-SPEC Authoring
- Workforce Planning
- NDA & IP Compliance
- Diversity & Inclusion (ERG)
- Knowledge Transfer Videos
- Contractor Training
- Agile Sprint Planning
- Architecture Governance
- Multi-Agent Orchestration
- RFP & PoC Leadership
- TDD / Refactoring Discipline
- AI Software Design